Privacy policy

Privacy Policy

Last updated: June 2026

Rovana ("Rovana", "we", "us", "our"), operated by MAXANH LLC, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have. By using rovanahome.com you agree to the practices described here.

Information we collect

  • Information you give us: name, email address, shipping and billing address, phone number (optional), and order details when you place an order or contact support.
  • Payment information: processed securely by our payment providers. We never see or store your full card number.
  • Automatically collected: device and browser type, IP address, pages viewed and basic usage data, collected through cookies and similar technologies to operate the store and improve your experience.

How we use your information

  • To process and deliver your orders, and send order and shipping updates.
  • To provide customer support and respond to your enquiries.
  • To prevent fraud and keep the store secure.
  • To improve our products, website and service.
  • With your consent, to send marketing emails — which you can unsubscribe from at any time via the link in any email.

How we share information

We share personal information only with service providers who help us run the store and fulfil your order — for example our e-commerce platform (Shopify), payment processors, and shipping/fulfilment partners — and only to the extent needed to provide their service. We may also disclose information if required by law. We never sell your personal data.

Payment security

All transactions are encrypted with industry-standard 256-bit SSL. Payment data is handled by PCI-DSS-compliant providers; Rovana does not store full card details on its own systems.

Cookies

We use cookies to keep your cart working, remember preferences, and understand how the store is used. You can control or delete cookies in your browser settings; disabling some cookies may affect site functionality.

Your rights

Depending on where you live, you may have the right to access, correct, port or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, email support@rovanahome.com and we'll respond within a reasonable timeframe.

Data retention

We keep personal information only as long as needed to fulfil the purposes described here, including legal, accounting and reporting requirements.

Children's privacy

Our store is not directed to children under 16, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time; the "Last updated" date above will reflect any changes. Questions about privacy? Contact support@rovanahome.com.